Essentially Mobile is Tasmania's only Samsung Authorised Service Centre. This means we can repair your Samsung mobile or tablet without voiding the warranty. We also fix out-of-warranty phones and tablets with the same high-quality parts and service.
Are you experiencing an issue with your Samsung device, or have you accidentally damaged it? Whether you’re in your warranty period or not, we’re available for face-to-face repairs. Do you have some questions or need advice about your Samsung mobile product? No matter the issue, we’re here to answer your questions, provide you with premium service, and find you a solution.
Essentially Mobile is Tasmania’s Samsung-authorised service centre, and, as such, we are backed by Samsung’s high-quality service standards. This also means we can complete in-warranty repairs on your Samsung device or tablet. We understand how important your mobile is to you and will, in most cases, have your device repaired within 24 hours.
Our technicians are on-site at our workshop and undertake rigorous training through our in-house program, and are certified by Samsung to conduct in- and out-of-warranty repairs on your device.
You can call Samsung’s product support line, which is open from 8 am - 8 pm, seven days a week on
Alternatively, you can contact Essentially Mobile on
For further information from Samsung on their services, terms, and conditions, you can visit https://www.samsung.com/au/support/repair-service/.
Very happy, prices are honest, reliable and fast. Thumbs up!
Excellent staff and customer service highly recommend place
The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more
Great customer service went the extra mile thanks recommend to anyone needing phone repairs
Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥
My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more
Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more
Quick and reasonable price repair for my iPhone 7 screen, thanks
Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more
Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future
Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!
Honest and quick service
Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more
Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more
Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more
Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more
i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more
I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more
Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more
Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more
Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)
I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more
I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more
Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.
iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more
Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.
These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more
Excellent service friendly staff fully recommend
Great staff and service