Great staff and service
Very happy, prices are honest, reliable and fast. Thumbs up!
Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.
Excellent service
My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more if i had just bought it and it works as new. Incredible service and efficiency, would recommend to anyone looking for samsung repairs. 💯 Thanks Essentialy Mobile
Quick and reasonable price repair for my iPhone 7 screen, thanks
Very helpful
I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen
Brilliant repairs on a samsung fold 3 and excellent customer service.
Honest and quick service
After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.
Excellent staff and customer service highly recommend place
Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.
Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more and helped answer any of my questions and most importantly they did a fantastic repair of my Samsung device. Would highly recommend!
I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.
Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more a previous repair shop and they said it was beyond repair and basically a ‘bin job’. The professionalism and efficiency with which your company communicated with me and the turn-around time were all exceptional. A very rare thing in this day and age. I thank you for restoring my iPad to ‘as new’ condition and can assure you of my future business and will refer you to my friends also. Such a shame that more Aussie businesses don’t use your business model. Keep up the good work. Many thanks, Chris H
Excellent service friendly staff fully recommend
Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.
10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more of industry knowledge and have grown as a business to ensure quick and well priced service. Most importantly they have never lost that friendly and personal vibe that keeps customers loyal. I Always leave with a feeling of undoubtable trust that I'm being looked after in every aspect.
Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.
Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.
Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!
Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥
These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!
Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.
Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future
Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more as grime in the socket and cleaned it out for free. He could have easily ripped me off by close to $100 for unnecessary work.
Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga
The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more and have it mailed back out to me the next day. I would 100% recommend them for mobile repairs. Thank you so much guys. They took the stress out of the situation, made contact with me when needed and made the whole process as stress free as possible right before Christmas.
Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)