Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more Thought I'd try Essentially Mobile, bit harder to get to but heard good things about them. Called to see if screen could be sourced, was told yes and to drop device in, price was also reasonable. Unfortunately the day after dropping it in I got a call saying their supplier couldn't find the screen they were meant to have. Didn't hold this against EM as have been in the same situation where I work. They offered to keep looking for a screen and advise how they went, did say it could well be a week or two (thankfully I had my old phone to use in the meantime!). Got a call a few days later that they had found some screen and ordered and would advise when ready. Went in and collected device when ready, staff were friendly, screen looks good, device works as it did, and they managed to do it without having to do a reset. Excellent service, great communication and highly recommended.

Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more a previous repair shop and they said it was beyond repair and basically a ‘bin job’. The professionalism and efficiency with which your company communicated with me and the turn-around time were all exceptional. A very rare thing in this day and age. I thank you for restoring my iPad to ‘as new’ condition and can assure you of my future business and will refer you to my friends also. Such a shame that more Aussie businesses don’t use your business model. Keep up the good work. Many thanks, Chris H

Honest and quick service

Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥

Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!

I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more turnaround the phone was in perfect working order. Very please with the price, speed, courtesy of the staff, and quality of the repair.

Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.

Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.

Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more friendly and professional.

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

Excellent staff and customer service highly recommend place

Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.

Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!

I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen

Excellent service

Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future

Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

Great staff and service

Great customer service went the extra mile thanks recommend to anyone needing phone repairs

Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

Quick and reasonable price repair for my iPhone 7 screen, thanks

iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more repair is excellent and working as new.

These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!