Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga
Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.
Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more as grime in the socket and cleaned it out for free. He could have easily ripped me off by close to $100 for unnecessary work.
Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.
Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)
Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.
Very happy, prices are honest, reliable and fast. Thumbs up!
Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥
Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!
Honest and quick service
Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!
Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!
Very helpful
Great customer service went the extra mile thanks recommend to anyone needing phone repairs
Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.
Excellent service
I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more turnaround the phone was in perfect working order. Very please with the price, speed, courtesy of the staff, and quality of the repair.
Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊
I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.
Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.
Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more contacted me if I was happy I mentioned the new battery seemed faulty. I now received a call from these guys saying it can be dealt with back here on the mainland in qld where I live. Best follow up service ever.
Excellent staff and customer service highly recommend place
10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more of industry knowledge and have grown as a business to ensure quick and well priced service. Most importantly they have never lost that friendly and personal vibe that keeps customers loyal. I Always leave with a feeling of undoubtable trust that I'm being looked after in every aspect.
Great staff and service
Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.
Quick and reasonable price repair for my iPhone 7 screen, thanks
Brilliant repairs on a samsung fold 3 and excellent customer service.
Excellent service friendly staff fully recommend
Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)
Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more and helped answer any of my questions and most importantly they did a fantastic repair of my Samsung device. Would highly recommend!