Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future

Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.

Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.

Brilliant repairs on a samsung fold 3 and excellent customer service.

Very happy, prices are honest, reliable and fast. Thumbs up!

Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more as grime in the socket and cleaned it out for free. He could have easily ripped me off by close to $100 for unnecessary work.

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.

These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!

Great staff and service

Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga

Great customer service went the extra mile thanks recommend to anyone needing phone repairs

Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥

10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more of industry knowledge and have grown as a business to ensure quick and well priced service. Most importantly they have never lost that friendly and personal vibe that keeps customers loyal. I Always leave with a feeling of undoubtable trust that I'm being looked after in every aspect.

Very helpful

Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!

Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.

I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.

Quick and reasonable price repair for my iPhone 7 screen, thanks

Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!

After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.

Excellent service

Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more friendly and professional.

Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.