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About Us

Essentially Mobile is Tasmania’s premium provider of refurbished mobile phones and repairs. We’ve been open since 2005 and have grown to supply customers nationally, and are still Tassie-owned and operated.


Refurbies

Since the business started, we have developed a reputation for the high-quality refurbished mobile phones and tablets we sell to customers across Australia. Everybody else sells refurbished phones; we sell ‘Refurbies’. 

Our in-house technicians thoroughly test our Refurbies, and they come with, if required, a new screen, battery, and housing or backing. The benefits of choosing a Refurbie over a new phone or tablet are that you can save up to 50% and be environmentally conscious by utilising hardware that may have unnecessarily been added to landfill. 


Repairs

We can repair your mobile phone, tablet, and other handheld devices. So if you have broken your screen, your battery isn’t lasting the day, or your phone seems to have stopped working, come and see the Essentially Mobile team. We have the ability to repair most makes and models and will deliver the best in customer service as well as repairs. We are dedicated to offering you professional service and pride ourselves on efficiency at a competitive price.


Service

As part of our commitment to excellence, we provide our technicians with the best available training. We have staff with extensive experience repairing devices from major brands, including iPhones, iPads and the Samsung series of phones and tablets. Essentially Mobile delivers reliable results that you can count on - we are your mobile phone and tablet specialists!


Environmental Sustainability

We also do our part to reduce our environmental impact as much as possible and recycle with reputable partners. For example, we work with Ecocycle to recycle everything possible from our store and workshop. Additionally, we focus on adopting new and proven approaches to improving our overall environmental sustainability. 


Accessories

We can also help if you need accessories to protect your newly bought or repaired phone. We stock:

  • Phone covers
  • Tablet covers
  • Phone screen protectors
  • Tablet screen protectors
  • Chargers
  • Earbuds
  • Headphones, and more! 

So come and see us in-store at 152 Macquarie Street, Hobart.


  • The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more

    thumb Morgan Lockwood
    December 31, 2022

    Honest and quick service

    thumb Richard G Pritchard
    September 28, 2021

    These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more

    thumb Jillian Sturges
    December 28, 2021
  • Very happy, prices are honest, reliable and fast. Thumbs up!

    thumb Cerico76 76
    September 28, 2021

    Excellent service friendly staff fully recommend

    thumb Garry Hunt
    March 28, 2022

    Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more

    thumb Dagga France
    September 21, 2022
  • Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more

    thumb Alex
    May 28, 2022

    Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

    thumb Antony M
    September 28, 2020

    Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more

    thumb Naveen Prasad
    January 17, 2023
  • Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more

    thumb David Reilly
    September 28, 2017

    I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more

    thumb Avocado Man
    September 28, 2020

    Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.

    thumb c belle
    December 1, 2022
  • Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more

    thumb Jay Shoemaker
    December 1, 2022

    Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more

    thumb Christopher Polson
    December 1, 2022

    Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

    thumb Sam Poynter
    November 28, 2021
  • Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more

    thumb Angela Devereux
    December 28, 2021

    Quick and reasonable price repair for my iPhone 7 screen, thanks

    thumb Mark Maumill
    October 28, 2021

    I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more

    thumb Chris Tulip
    March 28, 2022
  • Great customer service went the extra mile thanks recommend to anyone needing phone repairs

    thumb Kade Mcglone
    May 28, 2022

    I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more

    thumb Liam Saunders
    September 28, 2020

    Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

    thumb Abiral Joshi
    June 28, 2022
  • Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

    thumb Daniel Buzelin
    December 1, 2022

    Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

    thumb Shelley Triffett
    December 1, 2022

    Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more

    thumb Chris Heath
    September 28, 2019
  • My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more

    thumb Brendan Wallace
    September 28, 2019

    i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more

    thumb Anna Anfinsen
    May 28, 2022

    Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more

    thumb Julie Nilsson
    September 28, 2018
  • Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

    thumb Will Malovnek
    September 21, 2022

    Brilliant repairs on a samsung fold 3 and excellent customer service.

    thumb Kyle Horder
    August 28, 2022

    Excellent staff and customer service highly recommend place

    thumb Heath Robson
    March 28, 2022
© Essentially Mobile   |   ABN 54 129 182 421
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