Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.
Will Malovnek September 21, 2022
After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.
expert readingtuition September 28, 2019
Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!
Bethany Shrimpton September 28, 2019
Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥
Julie Hoffmann May 28, 2022
Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.
Phillip Prideaux September 28, 2021
Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more a previous repair shop and they said it was beyond repair and basically a ‘bin job’. The professionalism and efficiency with which your company communicated with me and the turn-around time were all exceptional. A very rare thing in this day and age. I thank you for restoring my iPad to ‘as new’ condition and can assure you of my future business and will refer you to my friends also. Such a shame that more Aussie businesses don’t use your business model. Keep up the good work. Many thanks, Chris H
Chris Heath September 28, 2019
Very happy, prices are honest, reliable and fast. Thumbs up!
Cerico76 76 September 28, 2021
Great customer service went the extra mile thanks recommend to anyone needing phone repairs
Kade Mcglone May 28, 2022
I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.
Chris Tulip March 28, 2022
I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more turnaround the phone was in perfect working order. Very please with the price, speed, courtesy of the staff, and quality of the repair.
Liam Saunders September 28, 2020
I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen
Avocado Man September 28, 2020
Excellent staff and customer service highly recommend place
Heath Robson March 28, 2022
Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊
Shelley Triffett December 1, 2022
Brilliant repairs on a samsung fold 3 and excellent customer service.
Kyle Horder August 28, 2022
Excellent service friendly staff fully recommend
Garry Hunt March 28, 2022
Excellent service
Jody R Murphy Children's Entertainers January 28, 2022
Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more as grime in the socket and cleaned it out for free. He could have easily ripped me off by close to $100 for unnecessary work.
David Reilly September 28, 2017
Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.
Abiral Joshi June 28, 2022
i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more would cost less than getting screen replaced. their honesty with zero financial return for them was impressive !!!
Anna Anfinsen May 28, 2022
Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)
Daniel Buzelin December 1, 2022
Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!
Sam Poynter November 28, 2021
Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more Thought I'd try Essentially Mobile, bit harder to get to but heard good things about them. Called to see if screen could be sourced, was told yes and to drop device in, price was also reasonable. Unfortunately the day after dropping it in I got a call saying their supplier couldn't find the screen they were meant to have. Didn't hold this against EM as have been in the same situation where I work. They offered to keep looking for a screen and advise how they went, did say it could well be a week or two (thankfully I had my old phone to use in the meantime!). Got a call a few days later that they had found some screen and ordered and would advise when ready. Went in and collected device when ready, staff were friendly, screen looks good, device works as it did, and they managed to do it without having to do a reset. Excellent service, great communication and highly recommended.
Christopher Polson December 1, 2022
Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.
c belle December 1, 2022
Very helpful
Shawna Harding June 28, 2022
These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!
Jillian Sturges December 28, 2021
10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more of industry knowledge and have grown as a business to ensure quick and well priced service. Most importantly they have never lost that friendly and personal vibe that keeps customers loyal. I Always leave with a feeling of undoubtable trust that I'm being looked after in every aspect.
josh laredo September 28, 2021
Honest and quick service
Richard G Pritchard September 28, 2021
Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga
Dagga France September 21, 2022
Great staff and service
Wendy Clark June 28, 2022
My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more if i had just bought it and it works as new. Incredible service and efficiency, would recommend to anyone looking for samsung repairs. 💯 Thanks Essentialy Mobile