Government and Corporate Offering

I am giving Essentially Mobile 5 stars because although they were unable to fix my old Pixel 4 phone, they went above and beyond in another way. I was on... read more holidays and due to a booked tour was unable to pick up my phone in business hours before heading home. EM kindly got my phone back to my hotel so that I received it when I returned later that day, at no charge.

I had a really positive exp here. Repaired my Iphone back glass for me. Resonable price and good customer service. Looks good as new. :) Thankyou

Fast service

Lachie is an absolute legend. The whole team provide great service, quality repairs and refurbs, and will direct you to other stores if they don’t have what you need. It’s... read more great community/business building and they’ve been our family choice for years.

Called In launch time on the 8/11/23 with charging port issues on a Samsung Galaxy, very helpful Gent behind the counter knew exactly what the fix was. 100% glad I... read more visited Essentially Mobile

Good job replacing lens, battery and glass back cover on my iphone - they made sure my phone which I heavilly rely on for my business was fixed up and... read more ready to go

Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more Thought I'd try Essentially Mobile, bit harder to get to but heard good things about them. Called to see if screen could be sourced, was told yes and to drop device in, price was also reasonable. Unfortunately the day after dropping it in I got a call saying their supplier couldn't find the screen they were meant to have. Didn't hold this against EM as have been in the same situation where I work. They offered to keep looking for a screen and advise how they went, did say it could well be a week or two (thankfully I had my old phone to use in the meantime!). Got a call a few days later that they had found some screen and ordered and would advise when ready. Went in and collected device when ready, staff were friendly, screen looks good, device works as it did, and they managed to do it without having to do a reset. Excellent service, great communication and highly recommended.

Very helpful and essential shop.

Recently purchased a refurbished iPhone 13 mini and could not be happier with the quality and price of this phone! I’d been wanting to upgrade for a while but couldn’t... read more justify the price of a brand new iPhone. I’d brought refurbished iPhones in the past but not from this company.. but I was so impressed with the customer service and product itself. The phone was almost a third of the price of a brand new iPhone, was delivered within 3 days, with express shipping already included in the purchase, plus the iPhone is in mint condition. No scratches, marks etc and the battery health is at 100%. I ordered a screen protector to come with my phone purchase which they put on the phone for me! Love love love my phone, wouldn’t not buy a new iPhone again, better for the environment and better for my bank account, thank you!!!

Screen repair only took around 40 minutes, reasonably priced and friendly staff

Fast and easy ordering and delivery process of a refurbished Samsung tablet which arrived in excellent condition. I had a query about the product before ordering and Rob was quick... read more to reply and answered my questions.

I've been going to them for years, always fast, friendly, and reliable, and I love the new digs and the range of refurbished phones.

Good customer service. Kept me advised of progress of repairs. Cost was slightly less than quoted over phone

Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.

Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.

The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more and have it mailed back out to me the next day. I would 100% recommend them for mobile repairs. Thank you so much guys. They took the stress out of the situation, made contact with me when needed and made the whole process as stress free as possible right before Christmas.

Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more friendly and professional.

Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now... read more on.

Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga

Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

Brilliant repairs on a samsung fold 3 and excellent customer service.

Great staff and service

Very helpful

Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)