Essentially Mobile is pleased to offer quality sales and associated support services tailored to the needs of our government and corporate clients. We are a locally-based provider focused on providing our customers with the best solution to meet your business needs.
We are an approved supplier of the sale, maintenance, and installation of a range of hardware and associated services of which the complete list can be found at https://www.purchasing.tas.gov.au/contracts/common-use-contracts-of-the-tasmanian-government/common-use-contracts-index/information-and-communications-technology-hardware-contract.
As part of our commitment to excellence, Essentially Mobile provides our technicians with the highest available level of training. We have staff with extensive experience in repairing hardware from major brands. We’ve structured Essentially Mobile to deliver reliable results that you can count on so we can be the computer hardware and services provider of choice to Tasmanians.
We can commit to delivering a premium service where you have confidence that our local staff will handle any issue or support request efficiently and professionally. With Essentially Mobile, you won’t have to submit a ticket, wondering when your question or concern will be addressed. Instead, you will have direct access to our project lead, who is dedicated to ensuring you have a positive experience every time you interact with our organisation.
As our state business manager, Ben Sturges is your primary contact point. He is supported by Rob and the rest of the team, who are all locally based in Hobart’s CBD. The business has grown over its years of operation since its opening in 2005. We’re a proudly Tasmanian business that supports the local economy but also has the capability to compete with national providers and can supply customers Australia-wide.
We commit to doing our part to reduce our environmental impact as much as possible and have implemented recycling processes with reputable partners. For example, we work with Ecocycle to recycle everything possible from our store and workshop. Additionally, we focus on adopting new and proven approaches to improving our overall environmental sustainability.
We believe that we can stand out from market competitors because of the genuine drive to provide premium customer service to our customers.
Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future
Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!
Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more
I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more
Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.
I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more
Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more
Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!
Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.
Quick and reasonable price repair for my iPhone 7 screen, thanks
The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more
Excellent service friendly staff fully recommend
Very happy, prices are honest, reliable and fast. Thumbs up!
Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.
I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more
Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more
These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more
Excellent staff and customer service highly recommend place
iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more
i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more
Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more
Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more
Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.
Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more
Great customer service went the extra mile thanks recommend to anyone needing phone repairs
10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more
Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.
Brilliant repairs on a samsung fold 3 and excellent customer service.
Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more
Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more