Excellent service friendly staff fully recommend

Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future

Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.

Very helpful

iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more repair is excellent and working as new.

Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.

Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.

I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen

Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.

Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more and helped answer any of my questions and most importantly they did a fantastic repair of my Samsung device. Would highly recommend!

After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.

The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more and have it mailed back out to me the next day. I would 100% recommend them for mobile repairs. Thank you so much guys. They took the stress out of the situation, made contact with me when needed and made the whole process as stress free as possible right before Christmas.

Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more Thought I'd try Essentially Mobile, bit harder to get to but heard good things about them. Called to see if screen could be sourced, was told yes and to drop device in, price was also reasonable. Unfortunately the day after dropping it in I got a call saying their supplier couldn't find the screen they were meant to have. Didn't hold this against EM as have been in the same situation where I work. They offered to keep looking for a screen and advise how they went, did say it could well be a week or two (thankfully I had my old phone to use in the meantime!). Got a call a few days later that they had found some screen and ordered and would advise when ready. Went in and collected device when ready, staff were friendly, screen looks good, device works as it did, and they managed to do it without having to do a reset. Excellent service, great communication and highly recommended.

Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!

My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more if i had just bought it and it works as new. Incredible service and efficiency, would recommend to anyone looking for samsung repairs. 💯 Thanks Essentialy Mobile

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more turnaround the phone was in perfect working order. Very please with the price, speed, courtesy of the staff, and quality of the repair.

Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!

Brilliant repairs on a samsung fold 3 and excellent customer service.

i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more would cost less than getting screen replaced. their honesty with zero financial return for them was impressive !!!

Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥

Great customer service went the extra mile thanks recommend to anyone needing phone repairs

Honest and quick service

Honest and helpful team. I dropped in to ask them to replace my iPhone 6 + lightning socket, because it hasn't been charging properly. He diagnosed the problem immediately... read more as grime in the socket and cleaned it out for free. He could have easily ripped me off by close to $100 for unnecessary work.