Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more friendly and professional.

Honest and quick service

Very helpful

My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more if i had just bought it and it works as new. Incredible service and efficiency, would recommend to anyone looking for samsung repairs. 💯 Thanks Essentialy Mobile

Brilliant repairs on a samsung fold 3 and excellent customer service.

Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more a previous repair shop and they said it was beyond repair and basically a ‘bin job’. The professionalism and efficiency with which your company communicated with me and the turn-around time were all exceptional. A very rare thing in this day and age. I thank you for restoring my iPad to ‘as new’ condition and can assure you of my future business and will refer you to my friends also. Such a shame that more Aussie businesses don’t use your business model. Keep up the good work. Many thanks, Chris H

Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen

Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more contacted me if I was happy I mentioned the new battery seemed faulty. I now received a call from these guys saying it can be dealt with back here on the mainland in qld where I live. Best follow up service ever.

Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

Very happy, prices are honest, reliable and fast. Thumbs up!

These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!

Excellent service

iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more repair is excellent and working as new.

Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.

After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.

Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

Great staff and service

Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more would cost less than getting screen replaced. their honesty with zero financial return for them was impressive !!!

Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.

Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future

Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥