After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.

Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

Great customer service went the extra mile thanks recommend to anyone needing phone repairs

Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

Honest and quick service

Very happy, prices are honest, reliable and fast. Thumbs up!

Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now... read more on.

Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more friendly and professional.

Excellent staff and customer service highly recommend place

Excellent service

Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more contacted me if I was happy I mentioned the new battery seemed faulty. I now received a call from these guys saying it can be dealt with back here on the mainland in qld where I live. Best follow up service ever.

Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more and helped answer any of my questions and most importantly they did a fantastic repair of my Samsung device. Would highly recommend!

Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

Excellent service friendly staff fully recommend

Brilliant repairs on a samsung fold 3 and excellent customer service.

Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more turnaround the phone was in perfect working order. Very please with the price, speed, courtesy of the staff, and quality of the repair.

Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more with other dodgy guys. Go for essentially are they are samsung authorised service centre.

Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable... read more service!

Very helpful

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen

Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga

Quick and reasonable price repair for my iPhone 7 screen, thanks

Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future