Super helpful. I went in because my phone, which was well over a year old, wasn't charging properly and they were able to fix it very quickly under warranty. Very... read more friendly and professional.

Honest and quick service

Excellent service friendly staff fully recommend

Brilliant repairs on a samsung fold 3 and excellent customer service.

Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.

Great staff and service

These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!

My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more if i had just bought it and it works as new. Incredible service and efficiency, would recommend to anyone looking for samsung repairs. 💯 Thanks Essentialy Mobile

i liked their honesty. i went to get my mobile screen fixed . they suggested if im happy with my old phone just buy another one from internet as it... read more would cost less than getting screen replaced. their honesty with zero financial return for them was impressive !!!

Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!

iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more repair is excellent and working as new.

Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

Great customer service went the extra mile thanks recommend to anyone needing phone repairs

Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.

Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future

Very happy, prices are honest, reliable and fast. Thumbs up!

Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more a previous repair shop and they said it was beyond repair and basically a ‘bin job’. The professionalism and efficiency with which your company communicated with me and the turn-around time were all exceptional. A very rare thing in this day and age. I thank you for restoring my iPad to ‘as new’ condition and can assure you of my future business and will refer you to my friends also. Such a shame that more Aussie businesses don’t use your business model. Keep up the good work. Many thanks, Chris H

Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!

Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.

Excellent staff and customer service highly recommend place

Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more Thought I'd try Essentially Mobile, bit harder to get to but heard good things about them. Called to see if screen could be sourced, was told yes and to drop device in, price was also reasonable. Unfortunately the day after dropping it in I got a call saying their supplier couldn't find the screen they were meant to have. Didn't hold this against EM as have been in the same situation where I work. They offered to keep looking for a screen and advise how they went, did say it could well be a week or two (thankfully I had my old phone to use in the meantime!). Got a call a few days later that they had found some screen and ordered and would advise when ready. Went in and collected device when ready, staff were friendly, screen looks good, device works as it did, and they managed to do it without having to do a reset. Excellent service, great communication and highly recommended.

Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga