Brilliant repairs on a samsung fold 3 and excellent customer service.

Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more 2+ years as everything had been working just fine (Until I dropped my phone and the fingerprint scanner stopped working and I cracked my screen). So I reached out to John and got my phone booked in for a repair. The staff at the front desk were helpful, polite and well presented. My phone screen was replaced and a complimentary battery replacement was completed at the same time. EM identified an issue with my charging port and sorted that out too. When I arrived to pickup my phone it was not quite ready, I advised I was on the school run and needed to pick up my son. They expedited the repair and I was able to get out of there on time to pick up my son. A big thanks to John and Rob and their wonderful team! Fantastic customer service and professional advice for 15+ years, you have a loyal customer here! (I'll be in contact to book my wife's phone in for repairs soon!)

I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more hours. Very impressed.

Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

Very good and friendly service. Previously had my phone battery changed very efficiently. Today a complimentary phone adjustment done with charge.

My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more if i had just bought it and it works as new. Incredible service and efficiency, would recommend to anyone looking for samsung repairs. 💯 Thanks Essentialy Mobile

After the frustration of experiencing very poor service at a number of places in Melbourne, I thought I should move to Hobart to live, the service here was so good!... read more It was such a pleasant change to be helped quickly and easily by very competent, personable staff.

The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more and have it mailed back out to me the next day. I would 100% recommend them for mobile repairs. Thank you so much guys. They took the stress out of the situation, made contact with me when needed and made the whole process as stress free as possible right before Christmas.

Very helpful

Managed to get a broken screen on a less than 2 week old device, Pixel 7 Pro. Tried somewhere else more local to me, was told screens not available yet.... read more Thought I'd try Essentially Mobile, bit harder to get to but heard good things about them. Called to see if screen could be sourced, was told yes and to drop device in, price was also reasonable. Unfortunately the day after dropping it in I got a call saying their supplier couldn't find the screen they were meant to have. Didn't hold this against EM as have been in the same situation where I work. They offered to keep looking for a screen and advise how they went, did say it could well be a week or two (thankfully I had my old phone to use in the meantime!). Got a call a few days later that they had found some screen and ordered and would advise when ready. Went in and collected device when ready, staff were friendly, screen looks good, device works as it did, and they managed to do it without having to do a reset. Excellent service, great communication and highly recommended.

Quick and reasonable price repair for my iPhone 7 screen, thanks

Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more for it. Legends.

Honest and quick service

These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more amazing too guys - so much nicer than the dingy old place!

Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥

10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more of industry knowledge and have grown as a business to ensure quick and well priced service. Most importantly they have never lost that friendly and personal vibe that keeps customers loyal. I Always leave with a feeling of undoubtable trust that I'm being looked after in every aspect.

Subject: Repaired IPad mini 2 Hi Daniel, Just a quick note to say how thoroughly delighted I am with my recent iPad repair! I had taken it to... read more a previous repair shop and they said it was beyond repair and basically a ‘bin job’. The professionalism and efficiency with which your company communicated with me and the turn-around time were all exceptional. A very rare thing in this day and age. I thank you for restoring my iPad to ‘as new’ condition and can assure you of my future business and will refer you to my friends also. Such a shame that more Aussie businesses don’t use your business model. Keep up the good work. Many thanks, Chris H

I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more wasn’t damaged and Touch ID doesn’t work still better then having a Brocken screen

Fantastic Service. Wonderful Staff and beautiful shop. My daughter recommended the team at Essentially Mobile after she had her phone fixed quickly and efficiently there. The staff were very welcoming... read more and helped answer any of my questions and most importantly they did a fantastic repair of my Samsung device. Would highly recommend!

iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more repair is excellent and working as new.

Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more contacted me if I was happy I mentioned the new battery seemed faulty. I now received a call from these guys saying it can be dealt with back here on the mainland in qld where I live. Best follow up service ever.

Very happy, prices are honest, reliable and fast. Thumbs up!

Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more I won't go anywhere else! The new shop in Macquarie Street looks amazing too!

Highly recommend! Fixed a big audio hardware issue on my iPhone in less than 24 hours and at a much (much) cheaper cost than the Mac store. Friendly and knowledgeable service!

Very helpful, lovely smiley faces, had what I wanted, at great price would go back 😊

Hi Folks Big shout out to the amazing team at Essentially Mobile particularly Lachie and Ben who went above and beyond the levels of customer service I expect. Top... read more shelf exceptional bend over backwards efforts. Cheers Dagga

Excellent service